AAT THE CODEFamily advocacy
My caseReturn to a referral
Illustrative image of an adult approaching a meeting with confidence

AT THE CODEFAMILY ADVOCACY / ENGLAND · REFERRAL BETA

Walk in
with your
voice.

Facing children’s services can feel overwhelming. Get clear, practical support before the meeting, in the room and between the next steps.

Start a private referralI have a referral

Your information is not passed to anyone automatically.

INDEPENDENT SUPPORTILLUSTRATIVE IMAGE
PREPARESPEAK UPMOVE FORWARD

THIS IS YOUR CASE. YOUR CHOICE. YOUR NEXT MOVE.

We help you turn an uncertain meeting into a clearer plan.
HEARD BY THE CODE / ROUND 1 BETA

Need room to say it?

HEARD is a separate space to put a problem into words and find a possible next step. The first 15 beta places can be claimed on its page; a waitlist follows. Nothing from this advocacy app is sent there.

Open HEARD beta
BEYOND THE MEETING / THE STORY ROOM

Some stories need
to be heard.

Join Farrah’s ten-minute podcast waitlist about any situation you choose to share. The signed invitation comes first; the £10 booking fee is requested only if your story is accepted, and your date follows confirmed payment.

Tell your story ↗Explore full podcasts · £5/month ↗
01 / HOW SUPPORT WORKS

Different help.
Right when you need it.

We start with your situation, then agree the right level of support with you. You stay in control of who is involved.

01

Start with Farrah

Parent lived-experience advocacy. Prepare your questions, understand the meeting and have support at that first conversation when agreed.

FIRST STEP
02

Keep your next steps together

A care-experienced client support coordinator can check in between meetings, help with your action list and make sure you know what to bring.

BETWEEN MEETINGS
03

Bring in specialist support

With your signed permission, an independent ISW advocate or a family solicitor may take the lead for the work they do. You see their identity and separate terms before deciding.

YOUR CHOICE
02 / AT THE CODE PACKAGES

Clear help.
Clear prices.

These prices are proposals. The first referral is free; package booking and payment are not open in this beta. We will provide full terms and a confirmed payment route before any paid appointment is booked.

01
FARRAH / PREPARATION

Parent meeting prep

45 minutes to make sense of the next meeting, organise your questions and plan what you want to say.

£49proposed
02
FARRAH / ATTENDANCE

First meeting support

15-minute preparation, up to 90 minutes at the meeting and a 15-minute debrief.

£89proposed
03
CLIENT SUPPORT / TWO WEEKS

Stay on track

Agreed check-ins, a meeting action list and help getting ready for the next conversation.

£79proposed

No AT THE CODE package is required to ask about a solicitor referral.

03 / SPECIALIST ROUTES

More expertise.
Still your choice.

These professionals work independently. We will name the person, explain what can be shared and ask you to sign before a handover.

01 / ADVOCACY

Independent ISW advocate

Meeting support from early stages through a child protection plan, including work with a child where appropriate arrangements are agreed. The advocate sets their own scope and fee, separate from AT THE CODE.

PRICES COMING SOON
02 / LEGAL ROUTE

Family solicitor

Legal advice for PLO, domestic abuse and child contact. The solicitor decides whether to take the case and assesses legal aid and fees directly.

DIRECT WITH SOLICITOR
04 / THE PRIVATE SPACE

Keep the whole
picture in view.

Return with your private code to see your next step, appointments, check-ins and any named handover. Your AT THE CODE agreements stay separate from specialist fees.

Open your private space
AT THE CODE / MY SPACEPRIVATE
My next stepOne clear action and who is doing it01
My check-insUpdates and meeting preparation02
My choicesNamed permissions and separate terms03

A first step, at your pace

Tell us what support you need.

For adults dealing with children’s services, child protection plans, the start of PLO, contact issues or domestic abuse. This free beta form helps us review where to begin. Requests are reviewed manually; it is not an emergency route.

Referral intake

Where are things now?

Step 1 of 3

Who is making this referral?

What stage is the case at?

What is concerning you?

Choose all that apply. You do not need to explain the whole case here.

Which support are you looking for?

Keep it straight to the point: what is happening, the next important date if any, and what help you need. Call the children Child 1, Child 2, etc. Leave out names, dates of birth, schools, addresses, case numbers and other identifying details. Your own contact details are collected separately.

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